Organizations are losing significant profits and their employees’ well-being is being compromised due to delayed and ineffective reactions to interpersonal conflicts.

One of the key rules in conflict resolution is to take action promptly upon identifying a conflict. 

However, in reality, necessary difficult conversations often get postponed for weeks, months, or even years.

Yet, the biggest damage caused by a conflict is usually not caused by the issue that started it.

The most significant damage tends to take place between the moment the conflict originally began and the time the conflict was resolved. A small issue often grows to a big and ugly monster.

Very often, delaying the resolution of interpersonal conflict causes significant financial loss to the employer, as well as takes a toll on the health of those involved.

My mission is to help people become better communicators and to improve their interaction skills.